Books By Nick
Everyone agrees that the quality of human connection we feel in virtual meetings, email, and other forms of virtual communication is awful. Worse than boring, virtual communication very often leads to misunderstandings, because it deprives us of the emotional knowledge that helps us understand context. In his latest book, Can You Hear Me?, Nick reveals what works and what doesn’t in virtual communications, and provides a new set of rules and practical tips for how to connect with people when you can’t be physically present.
If you work or manage in an organization that has more than one office or customers who aren’t nearby, this book is your essential communications manual for twenty-first-century work.
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